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Channel: help.twitch.tv :: Purchase Support
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Credit card got rejected for subscription, but summary doesn't read so

I tried to buy a subscription on Nightblue's stream. Card got rejected but I see an 11TL (Turskish Lira) entry in the summary.

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Turbo emotes

Hello, Whenever i use Turbo emotes it only shows the normal emotes on my screen but i think for other viewers they can see my Turbo emotes and this is the first time it did happen to me before i never...

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Turbo companions?

Hi So my question is quite simply. Under your 'Turbo' tap is says the following: Ad-Free* No pre-rolls, no mid-rolls, no companions, no display ads. All you see is front-page takeovers.' What is...

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Lost subscription

Hello streamers, viewers and so on. Some time ago I bought subscriptions for OfficialStyxa's channel, and now it's lost? When I go to his channel, I can press "Subscribe $5.00" and I've checked my...

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[German] Paysafecard

Hi,wie wäre es wenn man mit Paysafecard sich Twitch Turbo kaufen könnte. Warum geht das nicht

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I am unable to subb

I have tried to sub to Giantwaffle but the subbing window returns the message: We are unable to complete your request at this time. Please try again later. We apologise for the inconvenience. I have...

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cancel my subscriptions on ruckusforyou and all of my accounts

my twitch account is banned the banned account is called ruckusforyou and i cannot cancel the subscription for jahmillionaire cancel the subscription on the account named ruckusforyou and all of my...

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why i cant subscribe at gomtv Gsl?

why i cant subscribe for govtv gls? I enter the subscribe page but when i click the credit card options nothing happens and qhen i click in the paypal opition it opens another link but nothing happens...

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Return money for subscription

Can im return money for auto-Subscription on twitch? Im just forgot cancel they.

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My subscription did renewed when I selected for it not to

I chose not to renew a subscription last month and I just got an invoice for it. I do not want this subscription is there any way I can cancel it for this month?

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Make a sub not cancel at the end of the month

I just unsubbed to NoSleepTV, because he said he would quit, but he is coming back! I don't want my sub to cancel now.

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Subscription cancel, still takes money from my account.

I cancel a subscription on a guy called Chatroulettecyrus for about 2 months ago, And first time it took 5 euros from me I was ok, fine I don't care but this month I see another 5 euros got removed....

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EU Store

Is there any possibility of the twitch.tv hoodies and t-shirts ever being sold through an EU based store? I live in the UK and at the moment if I want a hoodie, I'm paying 1.5x times more, plus...

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Card doesn't work

Hi! I've been wanting to sub for a channel for a while, and today i decided to do it. I put in my card number and CCV, and it comes back as "Your card has a temporary hold. Please use a different card...

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Account Flagged

Can't see my channel on public lists. Help me please.

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Sub is per month, so...

If I pay for sub today, the 27th of April, do I only get sub for the next few days until May or does it go until 27th of May?

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Canceling subscription?

Okay, I don't know how this works, so I'm asking you here. If I cancel my subscription to a channel, what will happen? I will get my money back? I payed with PayPal, if it matters. Please respond ASAP....

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Paypal 2 Step verification

Is anyone else having trouble with subscribing to channels with PayPal when two step verification is enabled on the PayPal account? I'm having no luck with it. I've subscribed to channels via paypal in...

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Turbo and Subscribtion

My turbo and subscription did not renew for this month. Any reason why? There was plenty of funds on my bank account at the date of renewal, and I've received no notes on reasons for cancelling. It's...

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payment options

I would like to subcribe to a channel but i am not able because there is no payment option with Ideal. Is there a reason for not having a payment option of ideal?

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