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Channel: help.twitch.tv :: Purchase Support
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Banned Channel

So, I subscribed to a channel and a few days after that, the channel was permanently banned. Do I get my subscription refunded?

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Re subscription

I accidently unsuubed from @Lirik. I want to sub again to keep my 7 month streak going. It says my benefits end on the 23rd. Anyway I can keep my streak or no?

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More options problem

I recently bought a subway card and went to subscribe to somebody and click on "more methods" option and nothing pops up the way it suppose to be . I was wondering if you guys can help me out

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Subsription problem

I subscribed to annemunition for the $4.99 a month my bank account was charged but I did not get my badge or emotions in chat, when I try to subscribe again it says I already am a subscriber how do I...

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Subbed on an old account

Ok, lemme explain. I opened the sub screen on a new tab (where you put in your card details). Then, I closed my account and made a new one in another tab. I went back to the tab where I had the sub...

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Why? Why?; Maestro!!!

Hello, I am not pleased that the fact that I can't subscribe to a streamer due to that a maestro card isn't allowed to be made for purchase when trying to subscribe to a person on twitch. Why is this...

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Re-renew a subscription

I have subscribed to castro_1021 and my brother clicked the "Don't renew" button. I want to be a two month in a row subscriber and I don't think it will count if I subscribe again when it ends. Is...

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Can't pay with Paypal

I have enough money in my account but I get an error saying that there was trouble communicating with the processor for money.

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Paypal/Streamtips donations

So all im wondering is that is there a safe way to get donations without getting charged back, lots of people on my stream have been asking for a donations button. and with stream tip does it really...

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Account deletion and subscriptions?

I deactivated an old account while it had a subscription running. Will that subscription be automatically cancelled?

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I have subscribed in a channel and it's not working

I have subscribed in a channel and had my money off of my bank account, but my sub is not working. What could be happening?

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how much

i can see there are hundreds of tons these tshirt and "stuffed bunny" very important items here in you online shop which is cool *meh* but how much can i pay to maybe WATCH a twitch program instead of...

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No other options at payment method screen.

So I wanted to subscribe to one of my favorite streamers. I click on the ( Subscribe $4.99 ) button and after selecting my payment method I get no option to continue. I am seriously stuck at the select...

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Sub from EU?

Hello! Do You know guys how can I sub to channels from Hungary? Or when will I be able to sub from Hungary?

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I got billed twice this month

Greetings, I am subscribed to http://www.twitch.tv/towelliee for quite some time now. I use paypal as my payment method. I never had any issues before, but today I saw that I got billed 4.99$ twice...

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new card

so I recently changed up my credit card on my account to pay for the sub and turbo I had on my other card. sadly both of those were canceled before I could update my card. So since I have my new card...

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subbing

I've tried to sub to my favorite streamer for a week now multiple times using the same card on different web browsers...tried subbing on google chrome, on internet explorer, firefox, even my phone and...

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Subscription has disappeared

I subscribed to syndereN under a month 4/3/15 ago and my subscription has disappeared. Today is 20/3/15.

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Subscription has ended early!!!!

Guys my subscription ended today on the 23rd, it was supposed to end on the 26th!! I'm on Peeve's stream when it happened I need help!

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Not succesful password reset, whats up with subsriptions?

Hi, While this password reset madness going on, I'm one of the guys who is not sure/didn't receive any email. Is there any way to fronze/cancel my subscriptions? I currently own Twitch Turbo and I'm...

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