Quantcast
Channel: help.twitch.tv :: Purchase Support
Browsing all 374 articles
Browse latest View live
↧

Can't unsub

I've been trying to unsub from one of the two channels I'm subbed to. I already have unsubbed from the other channel, but the option to unsub from the first channel isn't even showing up. I've disabled...

View Article


Sub not renewing?

Hello, I've been subbed to a channel for a few months already. My renewal date was always the 11th of the month. Now that was two days ago, it didn't draw any money from my account, didn't renew the...

View Article


Sub through Paypal (4 months no card required and now without it i can't sub...)

So i'm buying sub through Paypal in 1 channel for 4 months already, but i'm canceling everytime i buy one. And until now there was no problem to buy it again when it ends. But this time when i hit...

View Article

Can not sub

I get this: If you have a coupon code, you will still need to add a payment method in the next step. For free trial coupons, please select the 1-month option. No subscriptions yet

View Article

Resub on Android app

Is it possible to resub on twitch mobile app (android)? And if I resub after 20 days of subscribing will it show 2 months anniversary?

View Article


Boku (mobile payment) Problem

I can subscribe to anyone as when I try to purchase a subscription by mobile (Boku) it doesn't allow me, apparently my carrier does not support this service, but when I checked Boku's website it stated...

View Article

Can you cancel a sub cancelation?

I have changed my mind and wanted to continue to be subscribed to a channel, but I can't figure out how. I don't want to lose the months I have been subscribed to share. (share button)

View Article

y i cant sub?

i keep getting this popup saying "please enter a valid payment currency" when i want to sub or go turbo. some help plz >.>. (after that message pops up it takes me back to other payments page)

View Article


Subscription purchase ''Payment sent to the payment processor , waiting for...

I wanted to subscribe to Anomaly on Twitch . tv but after clicking on paypal purchase , the confirmation was stuck there for 30mins , i thought it was nothing so i waited but it did not change , please...

View Article


Subscription not ending

Hello, i'm subbed to 2 channels and the end date was 23-7, now its 24-7 and both of my subscriptions haven't ended yet. nor it can take money of my bank account since i did both of the subscription...

View Article

Paypal Option?

I am trying to subscribe to a channel here on twitch. When I select the Paypal option, I think it's supposed to bring up a window or popup or something, but instead just nothing happens. I'm just left...

View Article

Xsolla and PayPal

With Twitch partnering up with Xsolla and allowing them to process all their payments, there seems to be a new problem for PayPal users (or at least I am running into this). Namely, that Xsolla will...

View Article

Multiple months subscription

I was trying to subscribe to a broadcaster but when i clicked on the sub button, i didn't have the option to choose how many months that i want to subscribe to him. is this a current technical issue or...

View Article


Twitch Turbo Stopping iPad ads?

Does a twitch turbo account stop adds on desktop as well as on the iPad?

View Article
Browsing all 374 articles
Browse latest View live