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Channel: help.twitch.tv :: Purchase Support
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Can't use PayPal?

Trying to subscribe to a streamer, the PayPal payment method is ticket, however it just tries to get me to pay using a mobile device?

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paypal no longer accepted? don't trust Xsolla.

I attempted to subscribe to a twitch streamer today and realized paypal was no longer an option to use as a form of payment. so I proceeded to use the "xsolla" method of payment, little did i know the...

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Try to resub and it says : U already have a subscription to this plan

i ended my sub on castro_1021 , now trying to resub and it says i already have a subscription to this plan, what can i do? Thank you

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Sub monthly subscription

Hey sorry if this is the wrong place to ask this but I subbed to a friend for 1month today but I turned off auto sub and it runs out today I wanna sub again and it normally pops up I've been a sub for...

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I can,t sub with Boku

when i try it there comes a massage "2002: Unfortunately this payment method is currently unavailable. Please try again later or select a different payment method" when it will be fixed?

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can“t sub with maestro

i can“t sub with maestro its only says (1055: Unfortunately the payment cannot be processed. Please make sure the information you entered is correct) and i has check it and everything is correct what i...

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Twitch Turbo?

I won 3 months of Twitch Turbo in a chat, and I have no clue on how to redeem the code I received. Help?

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Why?

Why did twitch charge me 1 bucks? I won a turbo code, activated it, had to use bank acc., didnt cancel inmediately cause it is monthly. Cancelled it, but found out twitch charged me 1 buck. WHY THE...

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Subscribtion To Streamers

I was wondering. If I sub to someone with the Subway gift card and wait till 16 to get my PayPal can I just Change tit to take money out of the PayPal or do I have to cancel the subscription then...

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2 month sub didn't show

I just subbed 2 months in a row a few days ago but I didn't get anything to trigger the notification in chat or anything

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2 Subscriptions on 1 Account from 1 Streamer

Hello, i have 2 Subscription on this Account for TheEmero. http://puu.sh/iHf1r/eb96288bc1.jpg here a Screenshot. Will it purchase 2 Times from my Bank Account or not?

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Subscription error

When I attempt to subscribe to a channel it says "You already have a subscription to this plan." This is in error as my subscription page is blank and I'm unable to playback any of this channels video....

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Ads on Stream

Hello, i dont have a partner with you guys, but the viewers on my stream today has been watching some ads and I found that weird because i dont have it yet. What could it be? Thank you....

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Hello

I want to refund my Turbo and buy it on a new Account. I hope, it's possible! Thank you

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My sub ran out early.

I tried to use an emote from the channel I was subscribed to and noticed it not working. I refreshed and the badge was gone. I was subscribed to the channel on June 8th, and today is July 4th. The...

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Paypal not working

When I went to resub to a person, and I clicked on the Paypal button. When I did, nothing showed up (no pay with paypal button, no new window), but when I went back to Credit Card payment, it had all...

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paypal balance

I don't have a card or debit card but I have enough balance to buy a subscription but Twitch tells me to use a card to buy the subscription.

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Going Turbo

I'm considering getting it, but I just have a question about how it works: I watch Twitch primarily through my Xbox App (on my TV). Would I still get normal ads on there? Also, if someone has Ad-Block...

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Refund problems

I need help i subbed to thehaleybaby with a burger king gift card accidentally canceled and didn't get refunded please help

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2Month Sub with Subway

If I buy a 5$ subway card and sub to someone, and the same day the sub expires, I resub with another 5$ subway card, will that show/count as a 2 month subscription?

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