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Channel: help.twitch.tv :: Purchase Support
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PSC Sub

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Hello, i bought a subscription ~20 min ago with PSC and for now there's still not allert i subscribed (haven't badge etc..). Is there any bigger delay?

Subscription channel/channelgroup

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A channel that i have subscribed with psc changed his subscriptionmode so that one now subscribes to a channelgroup. Since my sub is still ongoing, i can still use the emoticons. Now my question: Is it possible to prolonge the sub to the channel without subbing the channelgroup? I'm asking, because i dont want to sub the group, but i want to sub this particular channel.

what did i purche for 2,55€ ??

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Hey guys ? there is something really weierd going on with my bank account .. It is telling me i bought sth for 2,55€ on twitch (14.01.15 ) although there is nothing to buy for that price on twitch . So what the heck is going on there ? cause during the time that purchuse happened i wanst even at home . So please can someone tell me : WHo the Fluff took my money ? and what for ? and can i get it back ? all the info i got : ( sry that its all in german ) Buchung:14.04.2015 Wertstellung:14.04.2015 Betrag:-2,55 EUR Umsatzart:ERSTLASTSCHRIFT Name oder Firma:PayPal Europe S.a.r.l. et Cie S.C.A Verwendungszweck:PP.8908.­PP . TWITCH, Your purchase at TWITCH Gläubiger-ID:LU96ZZZ0000000000000000058 Mandatsreferenz:4ZHJ224NMVDTN Kundenreferenz (End-to-End):YYIJ222224JU8YFS PP.8908.PP PAYPAL

Payments with Boku

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When trying to subscribe to a streamer, it gives me the Boku Mobile Payment option, I put in my number and it tells me the carrier does not support it, and when I try with other numbers it still says it. Is there another way I can pay with my phone? (Carrier is Telstra) Cheers.

wont let me renew subscription

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im trying to renew my subscription for sirchez which i didnt want to auto renew but it wont let me . all it says is that already have a subcription to this plan but all the subscription perks dont work . help ?

Bann?

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I dindt even had an account on twitch but i got an ip bann (by error?). Is this an known bug and can sb. make this unhappend? i cant write an email becaus i have no account and cant register (cause this bann) what xan i do? pls help me^^

I cancelled subscription but money still removed from Paypal.

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I had cancelled my subscription of Giantwaffle 2-3 weeks ago but today Twitch.tv removed $4.99 from my paypal account today. I do not have the benefits either. http://i.imgur.com/avJELi8.png http://i.imgur.com/kvLVd0n.png

Cant subscribe; cannot choose payment

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When i click on subscribe i get linked to the site where i can choose between credit card stuff, paypal and more options. But regardless on which i click nothing happens further. :( pls help

Text alerts for subscriptions no longer being sent

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Hello I currently have multiple twitch subscriptions and have mobile SMS alerts activated when those channels go live. However i stopped/canceled a subscription to a channel i wasn't watching anymore (this happened about a month ago). On the text alerts notifications i unchecked that channel and since then i have not gotten a Text alert from twitch. I've tried updating the number (verification code has been sent and verified). I've tried waiting for the month for that channel to drop from my subscriber list. And the other channels I have not received text SMS alerts. I've subscribed to a new channel and i have never received an alert for that channel either. Note: those channels go live multiple times a week so its not b/c the channels are inactive

Subscription Refund?

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Hey there! so recently I accidentally subscribed to the wrong channel and contacted twitch about it. A few days later they said they were "working on it" and it's still not refunded. Please help

Your card has a temporary hold. Please use a different card or contact your bank.

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I'm trying to get subscribe, but can't because "Your card has a temporary hold. Please use a different card or contact your bank." Help TwithSupport please. P.S. VISA Vurtual Card

suscrpiciones por cuenta rut

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hola, queria hacer la siguiente pregunta: cuantas cuentas de twitch puedo suscribir a un solo canal con la misma cuenta rut? de ante mano, gracias

Paypal Hinzufügen

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Hey ;) Ich würde bei mir gerne ein Paypal Konto hinzufügen, nur bin ich noch ni ganz so lange bei Twitch...auf deutsch ich hab keinen blassen schimmer wie ich das anstellen soll :( Wäre schön wenn ihr wisst wie es geht und es mit sagt ;) Danke schon mal ^^ Hey ;) I would add with myself with pleasure a Paypal to account, only I am still a Ni completely so long with Twitch... on in German I have no pale light like I should do this :( It would be nice if you know like it goes and says it with ;) Thanks already ^^

GFX

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Is anyone looking for some Awesome GFX? I make it for a good price, head on over to Adsel712 check his GFX and also check out Samhorne98... If you would like to contact me on Twitch feel free to do so, or via email @ jaycopland23@outlook.com

Twitch gear

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Hey! Those grey/purple twitch shirts/hooded sweatshirt that I see on streams look neat. Where can I get one like that?

Subscriptions menu in profile

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Cant see my subscriptions page in profile, it just infinite loading... (little circle spinning). what can i do?

auto resubscribtion not resubbing

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So I'm subbed to a twitch streamer and it says that it will resub me on May 30th but it's June 1st right now and it hasn't updated the subscription yet or even charged me money this is not the first time this has happened to me, does anybody know if it's common that it takes a few days before the resub happens?

Subbing

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ive been trying for the past 5 Kupo Hours and its saying my Card type is not accepted and i get an Error when i try Paypal please Fix NOW

Follow

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i can no longer follow anyone. im at 602 following and everytime i enter a stream the follow button is no longer there.... help pls

Linking old username subscription to new username

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I created a new Twitch username so it more closely matches my Xbox Gamertag / PSN account name. Is there a way to move my subscriptions over to the new username so my resub comes up on the new username?
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